Who We Are and Why We’re Here
We got started in the audio business because, like you, we have a passion for music. We are always looking for cool and interesting ways of reproducing it through devices that not only sound incredible, but can be individually selected to accommodate modest budgets. Although we originally started our business with one foot deeply entrenched in the ‘home theater’ field (including full installations of dedicated rooms and multimedia applications), we had the other firmly planted on trade-ins and ‘vintage audio’ equipment.
Over the first few years we came to realize that the home theater market was too volatile and in 2007 made the decision to simply concentrate on used two-channel audio equipment, including our real passion – vintage gear. Since then we concentrated on providing the very best in sales, service and repairs of this type of audio gear and guess what, people noticed. Over the next few years we grew. First moving our shop to a larger facility, then a year later doubling that by adding a second floor.
Two years later we doubled in size again and added both a dedicated speaker repair department and one of the best outfitted electronic repair departments in Vancouver! In addition to all this, we have one of THE BEST stocked selection of parts anywhere – period. These are not for sale to the general public – sorry – but are there for those times where we need a very specific part to repair a classic piece of gear. We like to think our success is a result of the way we started; to try and treat every customer as a personal friend, and not to sell items that we wouldn’t be happy to have in our own homes. We’d like to be able to talk with every one of our customers face-to-face, but unfortunately our store is simply too far away from some of you. Well, with the technology of today we are close as the nearest phone, and since you’re already here on our website, perhaps taking a look at all the other services, articles and items for sale will give you a small glimpse of what we have in store! At Innovative Audio, it’s not just about the sale but more importantly its finding you just the right equipment at the right price. If you are in the area, feel free to drop by and look around, and if there is anything we can help you out with in answering any questions regarding audio gear – even if you plan to buy elsewhere – we will be more than happy to help.
What we can do for you
In addition to offering the best products at great prices, we at Innovative Audio also offer that long forgotten commodity called service. Lets face it, when buying used audio gear you simply want to know two things; first, does it work as advertised and is the price reasonable. This is why we will be more than happy to demonstrate any item in our showrooms for you to listen to. Once you see, hear and in some cases feel the quality of these products it should help in making the right choice that much easier. In addition, we also ensure that each and every item comes with our own in house warranty. We believe that since you have chosen our store to shop in, the very least we can do is to make sure you got your monies worth. Innovative Audio offers the following services to all of our customers:
- Equipment repairs
- Speaker repairs
- Wood work and restoration
- Dust cover replacement / polishing
- Tube testing
- Turntable belt & cartridge installation (free)
- Stylus examinations (free)
- Equipment purchase towards store credit or cash
- Record sales
After you’ve made your choice
No respectable store should forget about you after you’ve made your purchase or had something repaired. At Innovative Audio we want to see you again and we have so much to offer in after sales service. Interested in recording your own music? We also carry a healthy stock of blank tape! Yes sir, from the aforementioned blank cassettes to open reel media we should have what you’re looking for (limited to stock on hand). We also have an amazing record department, for those passionate for vinyl. Featuring records cleaned ultra-sonically, without getting soaked on the prices! Whether you simply need a belt for that turntable, perhaps a new stylus or cartridge, we have an area specifically tailored to do this while you wait as well.