Layaway Policy

Every now and again that ‘gotta have it’ item comes in and inevitably, it also seems to do so when funds are a tad low. So, to help you out we at Innovative Audio offer a simple layaway plan. Here is how it works:

  1. Minimum 25% down payment is made once you choose the item(s).  If you choose to put more than 25% down or include a trade-in, then the future payments are reduced by this amount.  You can not use a higher downpayment as a way to miss future payments (unless arrangements are made for this prior to starting a layaway).
  2. 25% down payment to be made within 30 days of the initial layaway date
  3. A third 25% down payment to be made within 60 days of the initial layaway date
  4. Balance of purchase and pickup to be made within 90 days.
It’s just that easy!

Ok, so there are some conditions and this is what they are:

  1. There are no ‘restocking fees’. We only ask that should you change your mind to contact us so we can make the item(s) available to others. We fully understand that sometimes people make ‘rush’ decisions and as such, offer a full two week period so you can think things over. If you decide to cancel your layaway within those two weeks you will get a full refund of all monies applied to the layaway. Once the two weeks is over and you wish to cancel, all monies will be applied as store credit.
  2. If there is no activity on the layaway for one month, the item(s) will be put back up for sale and the deposit is put to store credit.
  3. If the item(s) is not paid for in full at the end of 90 days all monies paid towards the layaway will be put into ‘store credit’ and the item(s) will be put back up for sale – there are no cash refunds.
  4. Item MUST be a minimum amount of $500 before taxes or shipping.  In other words the item you are wanting to put on layaway must be valued at or more than $500.00 Canadian before taxes and shipping are added on.

That’s it!

Please note:

Layaways are a convenience we offer our customers to help with purchases and as such it is the responsibility of customers to insure their layaways are kept active. If you have any questions please feel free to contact us during business hours, we will be more than happy to answer any questions you have.