Updated January 17
Our store hours are: Tuesday-Friday 10:00am to 5:00pm and Saturdays: 10:00am to 4:00pm
WE DO NOT REPAIR:
- Multi-track recording decks
- Walkmans
- Home Theatre stereo equipment
- Reel to Reel machines
- Car stereo equipment
- Jukeboxes
Currently we are estimating approx. 4-5 weeks from today if your unit arrived now. This is when we will be able to look at your unit to evaluate and then approximately 2-3 weeks to repair after you give us your approval. It also depends on whether parts need to be ordered. Expect longer delays if parts need to be ordered in from the USA. We will keep you posted as these dates change.
We get asked fairly often why the long wait? Well the answer is pretty clear – we have one of the best in-house service companies in Canada. Because of that we have people sending in their treasured pieces from all over North America to be restored, repaired and resurrected from the dead. And the more gear that comes in means the lineup for service gets longer and longer.
The expertise and knowledge required to work on both stereo components and speakers takes a skill set most qualified technicians just don’t have. Some know a little of this and a little of that, but very few can do it all. And that means people send us gear to estimate and repair from all over B.C., Alberta, Washington State and sometimes even from the Yukon and NWT.
Rest assured when your equipment is looked at and repaired by the best then it’s bound to work as it should, requiring far less repeated attempts by “garage” techs to get it right the first time.
Now are we perfect? We like to think so, but we know we’re not – we’re human and do take the extra care and attention to hope that we have handled your repair properly. Can we predict how long your unit will last after the repair? Nope and we can’t tell you when another repair is required in the future. If we did we’d probably buy a lottery ticket and start on our early retirement!
We have been here for a very long time, doing what we love best and that’s restoring your treasured equipment as fast as we can to ensure reliability and future enjoyment of your gear, but that comes at a cost of taking longer to get back to you. We ask you then, would you rather take your vintage gear to a shop that says we can have it done in a week or one where the reputation is known all over North America and could take up to 2 months but it’s done right. It is a hard decision when your equipment is important to you, but I’d rather go where you can trust it’s done right and have been in business a long time doing only one thing – VINTAGE STEREO EQUIPMENT & SPEAKER REPAIRS!
JAN
2025
