Civic Holiday Long Weekend Closure

It’s Canadian Civic Day Long WEEKEND

We’ll be closed for the Civic Day long weekend from 5:00pm Friday, July 30 through to 10:00am Tuesday, August 3rd.

BUT THE RECORD ROOM WILL BE OPEN – Mark will be here with lots of new LPs to go through – be sure to check them out!  The showroom & repair drop-off/pickup will not be available though.

We hope you get to spend some great time with family and friends. If you want to know more about why we celebrate this day, give this a read. I’m still confused, but I’m going to enjoy the long weekend just the same!
https://www.thecanadianencyclopedia.ca/en/article/civic-holiday

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Equipment Repairs: Current Wait Times

Updated July 29

NEW POLICY UPDATE

We are no longer repairing multi-track recording decks effective immediately.

UPDATE:  Currently we are approximately 3-4 weeks until we will be able to look at your unit to estimate and then approximately 2-3 weeks to repair after you give us your approval. It also depends on whether parts need to be ordered. Expect longer delays if parts need to be ordered in from the USA.  We will keep you posted as these dates change.

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New & Updated Policies

July 6th

With the announcement from the British Columbian government this week regarding Covid changes and policies updates, we wanted you to know that at this time our business will continue to ask all customers to wear their masks in the store and use our hand santizer until further notice.

 

UPDATE:  As of November 1st we require all customers coming into our store to wear masks.

We’re doing something different than other companies – instead of raising prices to recover our losses over the past few months, we’re going the opposite direction and giving all of our customers a break!

  1. We are now posting prices including tax! No more trying to figure out the total price – it’s right there on the tag. This includes all equipment for sale except consignments (items ending in 99¢). It also does not include repairs or record purchases, posters, record art vinyl, turntable parts & accessories.
  2. Just in case you missed it, our NEW store hours are10:00 am to 5:00 pm Tuesday to Friday, 10:00 am to 4:00pm on Saturday. We are closed Sunday, Monday, and statutory holidays.
  3. As always, any item picked up in-store comes with a 30 day (item priced under $500) or 90 day (item priced over $500) warranty. Turntable purchases come with a 6-month warranty for a item priced under $500 and a 1-year warranty for items priced over $500.
  4. All items are tested and the pictures you see on our website are the actual items we have for sale – no stock photos.  We most likely will not know the history or past usage of the unit unless it is disclosed to us by the previous owner.
  5. We do not sell non-working items. Everything that needs to be repaired will have been done before we put it on the floor for sale. We will disclose any defects in the item description.
  6. Consignment items come with a 30-day warranty only, regardless of price.
  7. All items can be demonstrated in our showroom to ensure it’s exactly what you are looking to purchase. Should the item not fit your system when it goes home, we can offer to exchange the item within two weeks of purchase. If there isn’t something currently available that fits your needs, we will return your purchase price for Store Credit ONLY. There is no expiry date with store credit. We do not offer refunds unless an item cannot be repaired, or is deemed too expensive to repair. Then (and only then) we will offer you your money back.
  8. We no longer ship large speakers, but will continue to ship bookshelf speakers.
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CANADA DAY HOURS

HAPPY CANADA DAY!

The store will be closed to celebrate Canada Day on Thursday, July 1st

The show room and repair pickup/dropoff will also be closed on Friday and Saturday – July 2nd and 3rd.

BUT GOOD NEWS – the RECORD ROOM will be open on Friday and Saturday – regular store hours.  Mark will be bringing in more and more good LPs for you to enjoy your summer days with, so come on by and check out his great selection.

We will be fully open again on Tuesday, July 6th – 10 am

 

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POP-UP GARAGE SALE – June 20th 9:00am – FATHER’S DAY

What would summer be without a Garage Sale????

Yup, after sorting, cleaning and feeling the need to NOT let our customers down we decided to have a garage sale on June 20th 2021.  WEATHER PERMITTING, of course!

Now, before you start getting all excited there are quite a few things you need to know first;

Due to Covid restrictions that are still in place ALL PEOPLE ATTENDING ARE REQUIRED TO WEAR MASKS!  No, not halloween types so let’s show respect to others by doing our part. It should go without saying that if you are exhibiting symptoms of cold, flu or just not feeling well, PLEASE STAY HOME.

Do you want to participate too?  We are not officially having vendors sign-up but if you want to arrive and setup your own table/booth, we ask that you space yourself out and come prepared to be on your own.

ALSO if you venture into the store, please use the hand sanitizer.  Inside our store we need to keep it clean, so we ask that you help us out and sanitize before wandering through.

The number of people allowed within the store will be limited as well, so please be patient and wait your turn to enter if we are at  capacity.

Our first garage sale was in 2008, and we have had one every year with each bigger and better than the last. As much as we wanted to do something spectacular this year, world events have continued to change those plans dramatically so we’ll start slow and build for next year (fingers crossed). We’ve scaled it down so people can still have fun, find some great bargains, and dig through piles of awesome audio stuff!

So mark your calendars for 9am June 20th – FATHER’s DAY, bring a pocket of cash and come on down!  Event will continue on until mid-afternoon or until we’re SOLD out.

NO EARLY BIRDS! It’s not fair to others and we will be enforcing this.

There will be no food truck or other types of refreshments available – sorry.

Looking forward to seeing you all…… from a distance….. a few at a time!

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VICTORIA DAY LONG WEEKEND CLOSURE

We will be closed for the Victoria Day long weekend:  Closed from Saturday, May 22 and reopen for business again on Tuesday May 25th.

Hopefully you find something “musical” to listen to this weekend.

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EASTER Long Weekend Closure

Spring is in the air and that means Easter is almost upon us.

We will be closed for the Easter long weekend:  Closed from Friday, April 2nd and reopen for business again on Tuesday April 6th.

Hopefully you find some hidden easter eggs this weekend.  Have a blessed holiday!

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Innovative Records – Open During Christmas Break

 

Mark is going to open THE RECORD ROOM ONLY for your buying and listening pleasure on the following days:

  • December 22 & 23, Tuesday/Wednesday – 10am to 5pm
  • December 24, Thursday – 10am to 4pm
  • December 25, Friday –  CLOSED for Christmas Day
  • December 26, Saturday – BOXING DAY – 10am to 4pm
  • December 27 & 28th, Sunday & Monday – CLOSED
  • December 29 & 30, Tuesday/Wednesday – 10am to 5pm
  • December 31, Thursday – 10am to 4pm
  • January 1, Friday – CLOSED for New Years Day
  • January 2, Saturday – 10am to 4pm
  • January 3 & 4th, Sunday & Monday – CLOSED

There will be many in-store specials for all your listening pleasure, so be sure to check it out, BUT PLEASE NOTE; the showroom and repair section of Innovative Audio is CLOSED.  Mark will not be taking in repairs or selling any products – do not ask as he won’t be able to process any of this. Innovative Audio will fully reopen on January 5th

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Christmas Holiday Hours 2020

Christmas scene

WE ARE CLOSED FOR CHRISTMAS FROM SUN DEC 20th TO TUES, JAN 5th

As the year comes to a close, I usually take some time to reflect what it has meant to me – from the good to the not so good. I am grateful to each of you that has included Innovative Audio in some small way. I am fortunate that our team was able to provide you with vintage audio repairs and sales and look forward to continuing that same dedication as we enter into our 17th year of operation.

As we have done in the past, we close our shop during the holidays to allow our staff some down time to really enjoy the season. As a family-run shop, we want that time to be spent with the ones who get us out of bed every morning and ensure that we are back home in time to enjoy the family moments. This Christmas, maybe more than ever, we need to embrace how fortunate we are to have each other and to enjoy the simple moments in our lives.

With that, I want to thank all of our great customers for a truly awesome year. Our doors still being open is a testament to that dedication of our loyal supporters. We may have been closed for a period of time because of Covid-19, but we reopened again with a  brand new showroom and vinyl room and we appreciate everyone sharing their thoughts on the job we did.

On a personal note I want to thank my dedicated staff who have been with me for a very long time and are the main reason we have the reputation we do. Without you, this job would be that much tougher and I want to say I couldn’t have done this without you. You are an amazing team and I am grateful you a part of this journey. I look forward to continuing to work with you all in 2021.

From all of us at Innovative Audio, we want to wish you a very Merry Christmas and a Happy New Year!

Until 2021,
Gordon

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