Equipment Repairs: Current Wait Times…. click here for more details

Updated May 17

Inventory Updated May 17

WE DO NOT REPAIR:

  1. Multi-track recording decks
  2. Walkmans
  3. Home Theatre stereo equipment
  4. Reel to Reel machines
  5. Car stereo equipment
  6. Jukeboxes

Currently we are estimating approx. 7 weeks from today if your unit arrived now.  This is when we will be able to look at your unit to evaluate and then approximately 2-3 weeks to repair after you give us your approval. It also depends on whether parts need to be ordered. Expect longer delays if parts need to be ordered in from the USA.  We will keep you posted as these dates change.


We get asked fairly often why the long wait? Well the answer is pretty clear – we have one of the best in-house service companies in Canada. Because of that we have people sending in their treasured pieces from all over North America to be restored, repaired and resurrected from the dead. And the more gear that comes in means the lineup for service gets longer and longer.
The expertise and knowledge required to work on both stereo components and speakers takes a skill set most qualified technicians just don’t have. Some know a little of this and a little of that, but very few can do it all. And that means people send us gear to estimate and repair from all over B.C., Alberta, Washington State and sometimes even from the Yukon and NWT.
Rest assured when your equipment is looked at and repaired by the best then it’s bound to work as it should, requiring far less repeated attempts by “garage” techs to get it right the first time.
Now are we perfect? We like to think so, but we know we’re not – we’re human and do take the extra care and attention to hope that we have handled your repair properly.
Can we predict how long your unit will last after the repair? Nope and we can’t tell you when another repair is required in the future. If we did we’d probably buy a lottery ticket and start on our early retirement!
We have been here for a very long time, doing what we love best and that’s restoring your treasured equipment as fast as we can to ensure reliability and future enjoyment of your gear, but that comes at a cost of taking longer to get back to you. We ask you then, would you rather take your vintage gear to a shop that says we can have it done in a week or one where the reputation is known all over North America and could take up to 2 months but it’s done right. It is a hard decision when your equipment is important to you, but I’d rather go where you can trust it’s done right and have been in business a long time doing only one thing – VINTAGE STEREO EQUIPMENT & SPEAKER REPAIRS!

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VICTORIA DAY LONG WEEKEND CLOSURE

INNOVATIVE AUDIO will be closed for the Victoria Day long weekend

Closed on Saturday, May 18 and reopen for business again on Tuesday May 21st at 10:00am

 

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GARAGE SALE – SUNDAY, June 9th…. click here for more details

 

2022 Innovative Audio Garage Sale banner

Our Annual Garage Sale is set for June 9th (Sunday)  9:00 am to 2:00 pm at our store location:

13255 78th Avenue, Surrey

Vendors are welcome to participate in this event at NO CHARGE!

The tradition of hosting the  LARGEST VINTAGE AUDIO & RECORD GARAGE SALE in BC continues and attendance should be simply incredible!

FREE TO ATTEND – NO ADMISSION FEES!

We’re now taking names for spots so if you want to participate ensure you give us a call so you aren’t disappointed.  Call 604-594-9575 to confirm yours!

Everything from records and CD’s to cassettes and 8-tracks will be found.  So much equipment, parts and various other audio related trinkets will be here!  You’re sure to find something to add to your collection.

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ANNOUNCEMENTS ….. Click here for details

Have a few housekeeping items to let you know about:

  • We will be increasing our hourly repair rate from $120 to $130/hr effective May 1 which will help us keep up with rising business costs.  As always, we are committed to providing quality products and services to you and appreciate your business and continued support.  Deposits will change as well from $50 to $75 per unit.  Please note that this deposit is still deducted from your final invoice should you complete the repair.
  • A little bird says that our annual garage sale is set for June 9th (the Sunday before Father’s Day).  Details will be finalized by end of April.
  • Effective May 1st, we will no longer be open on Sundays due to staffing and upcoming holidays.  We will still be open on Saturdays from 10-4pm
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EASTER LONG WEEKEND

Easter Long WEEKEND

We’ll be closed for the Easter long weekend from 5:00pm Thursday, March 28, and reopen at 10:00am Tuesday, April 2nd.

Hopefully the weather is good and that you get outside to enjoy the cherry & plum blossoms, the daffodils and maybe, fingers-crossed, some tulips, as they come into bloom.  Maybe even go on an easter-egg hunt!

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Christmas Holiday Hours 2023

Christmas scene

WE ARE CLOSED FOR CHRISTMAS HOLIDAYS FROM SUNDAY, December 24th and reopen on TUES, JAN 2nd


CLOSED:

Sunday, December 24 through until reopening day Tuesday, January 2nd.  We will not be returning phone calls or emails during this time.


It’s become an annual tradition for us to reflect back on the year and then write a bit about it.  So why change with traditions…. right?

It’s been a fairly steady growth at the store and with the addition of new employees we are enjoying more time with our customers, educating them when they ask for it, helping them find new music additions to add to their collection and just an opportunity to discuss their options to enjoy vintage stereo equipment.

It never gets old when we reflect on where we started and where we are today.  The world around us keeps changing and moving forward, but we are still stuck back in the 70’s and you are coming along with us too!  Our niche market has grown and more and more people, both young and old alike, are hearing music like they haven’t in a very long time or perhaps for the very first time.

We look forward to being of service to all customers, both near and far, in 2024, so without further adieu…. from all of us at Innovative Audio, we want to take this moment to wish you all a very Merry Christmas and a Happy New Year!

Until 2024

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Black Friday Sale…. Click here for more details

black friday image

Black Friday Sale!

Friday, Saturday & Sunday

November 24, 25 & 26th!

So, what’s up at Innovative Audio? Over these three days ALL STEREO EQUIPMENT IS 25% OFF.  This does not include consignment units ending in 0.99.

DON’T FORGET INNOVATIVE RECORDS has some of the BEST record prices in all of the Lower Mainland – that’s what our customers are telling us!  Come on in and check for yourself.  Records are also 25% off these 3 days!

Don’t know what to buy your better half? Gift Certificates are available in ANY denomination, with NO EXPIRY DATE!

No adjustments can be made to prior sales – new purchases only!

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Closed for the Canadian Thanksgiving Weekend

It’s the Canadian gobble, gobble weekend! Happy Thanksgiving to one and all!

We’ll be closed for the Thanksgiving Day long weekend from  5:00pm  Friday, October 6th and will reopen on Tuesday, October 10th at 10:00am.

We hope you spend time with family and friends enjoying the turkey, stuffing and pumpkin pie!  Yummy goodness!

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Now Open Sundays! Read more by clicking here

MAJOR ANNOUNCEMENT!!!
One of the most frequently asked questions we get as a business, is; ‘why are you not open more days of the week?’
Well we have been listening and have added some new staff to make these changes happen.  We’re now ready!
STARTING SEPTEMBER 17TH we are officially open on SUNDAYS from 10:00am to 4:00pm.
NEW STORE HOURS:
Tuesday to Friday 10-5
Saturday 10-4
Sunday 10-4
You asked, we listened!  This will be so helpful to people who work the same hours as we do as well as those who travel to see us on a weekend.
See you this Sunday!!!
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Closed for the Labour Day Long weekend

It’s the most wonderful time of the year!  Well for some of us it might be, but for others it’s a sign that fall is just around the corner.

We’ll be closed for the Labour Day long weekend from 5:00pm Friday, September 1st and reopen at 10:00am Tuesday, September 5th.

Remember that young ones will be returning to school on Tuesday and for some the excitement makes them forget to watch crossing roads.  And parents PLEASE slow down in school zones!

 

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