Closed for the Canadian Thanksgiving Long Weekend

It’s the Canadian gobble, gobble weekend! Happy Thanksgiving to one and all!

We’ll be closed for the Thanksgiving Day long weekend from  5:00pm  Friday, October 11th and will reopen on Tuesday, October 15th at 10:00am.

We hope you will have the opportunity to spend time with family and friends being grateful for everything you have in your life.  Hopefully you will enjoy the turkey, stuffing and pumpkin pie too!  Yummy goodness!

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Equipment Repairs: Current Wait Times

Updated October 1

WE DO NOT REPAIR:

  1. Multi-track recording decks
  2. Walkmans
  3. Home Theatre stereo equipment
  4. Reel to Reel machines
  5. Car stereo equipment
  6. Jukeboxes

Currently we are estimating approx. 4-5 weeks from today if your unit arrived now.  This is when we will be able to look at your unit to evaluate and then approximately 2 weeks to repair after you give us your approval. It also depends on whether parts need to be ordered. Expect longer delays if parts need to be ordered in from the USA.  We will keep you posted as these dates change.


We get asked fairly often why the long wait? Well the answer is pretty clear – we have one of the best in-house service companies in Canada. Because of that we have people sending in their treasured pieces from all over North America to be restored, repaired and resurrected from the dead. And the more gear that comes in means the lineup for service gets longer and longer.
The expertise and knowledge required to work on both stereo components and speakers takes a skill set most qualified technicians just don’t have. Some know a little of this and a little of that, but very few can do it all. And that means people send us gear to estimate and repair from all over B.C., Alberta, Washington State and sometimes even from the Yukon and NWT.

Rest assured when your equipment is looked at and repaired by the best then it’s bound to work as it should, requiring far less repeated attempts by “garage” techs to get it right the first time.
Now are we perfect? We like to think so, but we know we’re not – we’re human and do take the extra care and attention to hope that we have handled your repair properly. Can we predict how long your unit will last after the repair? Nope and we can’t tell you when another repair is required in the future. If we did we’d probably buy a lottery ticket and start on our early retirement!

We have been here for a very long time, doing what we love best and that’s restoring your treasured equipment as fast as we can to ensure reliability and future enjoyment of your gear, but that comes at a cost of taking longer to get back to you. We ask you then, would you rather take your vintage gear to a shop that says we can have it done in a week or one where the reputation is known all over North America and could take up to 2 months but it’s done right. It is a hard decision when your equipment is important to you, but I’d rather go where you can trust it’s done right and have been in business a long time doing only one thing – VINTAGE STEREO EQUIPMENT & SPEAKER REPAIRS!

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CLOSED for the Labour Day Long Weekend

It’s the most wonderful time of the year!  Well for some of us it might be, but for others it’s a sign that fall is just around the corner.

We’ll be closed for the Labour Day long weekend from 5:00pm Friday, August 30th and reopen at 10:00am Tuesday, September 3rd.

Remember that young ones will be returning to school on Tuesday and for some the excitement makes them forget to watch crossing roads.  And parents PLEASE slow down in school zones!

 

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BIG NEWS! Click here to get the scoop!

We posted a little tidbit on our Facebook page a couple of weeks ago and now without further adieu here is what the secret was about…

SO WHAT IS 20/20/20?

We are celebrating our 20th Anniversary since starting our humble business way back in 2004.

Most people may not realize that the Innovative Audio you see today actually began in a shed in the back yard of our house! It was in 2005 that we managed to get the courage to run a full-fledged store located in Delta BC. Since then, we have done OVER 20,000 repairs on both electronics and speakers! That’s an amazing thousand plus repairs a year!

To celebrate this incredible milestone, we have sifted through numerous suggestions and emails and picked the one that was best for our customers.

Starting August 6th, Innovative Audio will be open 7 days a week! Yup, you read that right. With the exception of statutory holidays we will have our doors open every day. This will come with some challenges, but our clients are worth it. Starting Tuesday, August 6th, 2024 our store hours will be: Monday to Friday 10am – 5pm, Saturday & Sunday 10am – 4pm.

Since sales are those things that stores do to promote great things, why not follow suit? From August 6th to the 30th we will be taking 20 percent off selected items in our store – including some consignments (just ask if you see something not marked).  They will be marked on our website as well.

And yes –  OUR RECORDS WILL BE 20% OFF TOO!

In addition, we will also be having “flash sales” of products at insanely low prices that will only be advertised on our Facebook page and Instagram. These items will be on our sales floor on a ‘first come / first serve’ basis and you MUST be in the store to purchase – no holds will be permitted.

Want more? How about this: we will be giving away FREE PIZZA COUPONS with every purchase!*
(*while quantities last)

Drop by today to see why Innovative Audio is Canada’s FAVORITE ‘vintage audio’ source for awesome gear at great prices!

So there you have it!

20/20/20… 20 years in business, 20,000 repairs and 20 percent off!

How cool is that?

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GARAGE SALE – SUNDAY, June 9th…. click here for more details

 

2022 Innovative Audio Garage Sale banner

Our Annual Garage Sale is set for June 9th (Sunday)  9:00 am to 2:00 pm at our store location:

13255 78th Avenue, Surrey

Vendors are welcome to participate in this event at NO CHARGE!

The tradition of hosting the  LARGEST VINTAGE AUDIO & RECORD GARAGE SALE in BC continues and attendance should be simply incredible!

FREE TO ATTEND – NO ADMISSION FEES!

We’re now taking names for spots so if you want to participate ensure you give us a call so you aren’t disappointed.  Call 604-594-9575 to confirm yours!

Everything from records and CD’s to cassettes and 8-tracks will be found.  So much equipment, parts and various other audio related trinkets will be here!  You’re sure to find something to add to your collection.

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VICTORIA DAY LONG WEEKEND CLOSURE

INNOVATIVE AUDIO will be closed for the Victoria Day long weekend

Closed on Saturday, May 18 and reopen for business again on Tuesday May 21st at 10:00am

 

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EASTER LONG WEEKEND

Easter Long WEEKEND

We’ll be closed for the Easter long weekend from 5:00pm Thursday, March 28, and reopen at 10:00am Tuesday, April 2nd.

Hopefully the weather is good and that you get outside to enjoy the cherry & plum blossoms, the daffodils and maybe, fingers-crossed, some tulips, as they come into bloom.  Maybe even go on an easter-egg hunt!

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Christmas Holiday Hours 2023

Christmas scene

WE ARE CLOSED FOR CHRISTMAS HOLIDAYS FROM SUNDAY, December 24th and reopen on TUES, JAN 2nd


CLOSED:

Sunday, December 24 through until reopening day Tuesday, January 2nd.  We will not be returning phone calls or emails during this time.


It’s become an annual tradition for us to reflect back on the year and then write a bit about it.  So why change with traditions…. right?

It’s been a fairly steady growth at the store and with the addition of new employees we are enjoying more time with our customers, educating them when they ask for it, helping them find new music additions to add to their collection and just an opportunity to discuss their options to enjoy vintage stereo equipment.

It never gets old when we reflect on where we started and where we are today.  The world around us keeps changing and moving forward, but we are still stuck back in the 70’s and you are coming along with us too!  Our niche market has grown and more and more people, both young and old alike, are hearing music like they haven’t in a very long time or perhaps for the very first time.

We look forward to being of service to all customers, both near and far, in 2024, so without further adieu…. from all of us at Innovative Audio, we want to take this moment to wish you all a very Merry Christmas and a Happy New Year!

Until 2024

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