Effective September 1, 2022 we will no longer be repairing cassette decks of any kind. Unfortunately there are many unknown factors with repairing cassette decks until they are brought up to a certain stage, such as a new belt kit installed to then find out if the motor turns, recording works, etc.. Also it is increasingly difficult to source parts which haven’t been made in years, i.e. capstan rollers, idler tires, motors, etc.. Many units also have plastic parts which have broken, cracked or become brittle and we can’t replace those.
We will repair the decks we have in our shop and fulfill our commitment to those clients, but will not be taking in any new ones.
We are hoping to find a local company that we can refer you to but at this time we haven’t found one. We will update our website when we do.
We will still be selling cassette decks, but we will pick and choose which ones are viable and worth the investment to do so and have our company warranty on them!
We also have a very large selection of sealed NOS cassette tapes for sale.
UPDATED AUGUST 5, 2022
Effective September 1, 2022 our SHOP RATES, which have remained unchanged since 2020 are increasing. The rate will be $120.00/hr. Estimate deposits will remain unchanged.
Please note that items brought in for estimate prior to September 1st will be charged the old rate. Anything received on September 1st going forward will be charged our new labour rate.
May 3, 2022
With the announcement from the British Columbian government regarding Covid changes and policy updates (continuing on the merry-go-round), we wanted you to know that at this time our business will still be asking customers to wear their masks in our store. Though not mandatory, and we won’t turn you away, we are continuing to do our part until we know just where we end up. Doesn’t hurt anyone and you can continue to curse behind your mask and we won’t know it!
STORE POLICIES:
- Just in case you missed it, our NEW store hours are 10:00 am to 5:00 pm Tuesday to Friday, 10:00 am to 4:00pm on Saturday. We are closed Sunday, Monday, and statutory holidays.
- As always, any item picked up in-store comes with a 30 day (item priced under $500) or 90 day (item priced over $500) warranty. Turntable purchases come with a 6-month warranty for a item priced under $500 and a 1-year warranty for items priced over $500.
- All items are tested and the pictures you see on our website are the actual items we have for sale – no stock photos. We most likely will not know the history or past usage of the unit unless it is disclosed to us by the previous owner.
- We do not sell non-working items. Everything that needs to be repaired will have been done before we put it on the floor for sale. We will disclose any defects, if any, in the item description.
- Consignment items come with a 30-day warranty only, regardless of price.
- All items can be demonstrated in our showroom to ensure it’s exactly what you are looking to purchase. Should the item not fit your system when it goes home, we can offer to EXCHANGE the item within two weeks of purchase. If there isn’t something currently available that fits your needs, we will return your purchase price for Store Credit ONLY. There is no expiry date with store credit. We do not offer refunds unless an item cannot be repaired, or is deemed too expensive to repair. Then (and only then) we will offer you your money back.
- We no longer ship large speakers, but will continue to ship bookshelf speakers.
- NEW!! Consignments are an option for our customers to sell their equipment. We charge a 30% commission which is deducted from the final price. If an item is not in clean, ready for the floor to sale condition, we have the right to deduct a minimum $25.00 cleaning fee and this is deducted from the consignment price once the item sells. This is NOT charged if the items are brought to us in clean condition. ( *hint, hint* Bring in your items super clean!! ) If an item requires repair this fee is not charged, but the repair bill will need to be paid before we put the item up for sale on our sales floor!
26
AUG
2022
Last week we announced a big reveal happening so we are upping the ante to make it that much BIGGER!
As previously posted on our Facebook page, we had some McIntosh equipment arrive and they are now available for sale. Be sure to claim one or all of them, sooner than later because once they’re gone, they’re gone!
