New & Updated Policies

Effective September 1, 2022 we will no longer be repairing cassette decks of any kind. Unfortunately there are many unknown factors with repairing cassette decks until they are brought up to a certain stage, such as a new belt kit installed to then find out if the motor turns, recording works, etc..  Also it is increasingly difficult to source parts which haven’t been made in years, i.e. capstan rollers, idler tires, motors, etc..  Many units also have plastic parts which have broken, cracked or become brittle and we can’t replace those.

We will repair the decks we have in our shop and fulfill our commitment to those clients, but will not be taking in any new ones.

We are hoping to find a local company that we can refer you to but at this time we haven’t found one.  We will update our website when we do.

We will still be selling cassette decks, but we will pick and choose which ones are viable and worth the investment to do so and have our company warranty on them!

We also have a very large selection of sealed NOS cassette tapes for sale.

 

UPDATED AUGUST 5, 2022

Effective September 1, 2022 our SHOP RATES, which have remained unchanged since 2020 are increasing.  The rate will be $120.00/hr.  Estimate deposits will remain unchanged.

Please note that items brought in for estimate prior to September 1st will be charged the old rate.  Anything received on September 1st going forward will be charged our new labour rate.

 

May 3, 2022

With the announcement from the British Columbian government regarding Covid changes and policy updates (continuing on the merry-go-round), we wanted you to know that at this time our business will still be asking customers to wear their masks in our store.  Though not mandatory, and we won’t turn you away, we are continuing to do our part until we know just where we end up.  Doesn’t hurt anyone and you can continue to curse behind your mask and we won’t know it!

STORE POLICIES:

  1. Just in case you missed it, our NEW store hours are 10:00 am to 5:00 pm Tuesday to Friday, 10:00 am to 4:00pm on Saturday. We are closed Sunday, Monday, and statutory holidays.
  2. As always, any item picked up in-store comes with a 30 day (item priced under $500) or 90 day (item priced over $500) warranty. Turntable purchases come with a 6-month warranty for a item priced under $500 and a 1-year warranty for items priced over $500.
  3. All items are tested and the pictures you see on our website are the actual items we have for sale – no stock photos.  We most likely will not know the history or past usage of the unit unless it is disclosed to us by the previous owner.
  4. We do not sell non-working items. Everything that needs to be repaired will have been done before we put it on the floor for sale. We will disclose any defects, if any, in the item description.
  5. Consignment items come with a 30-day warranty only, regardless of price.
  6. All items can be demonstrated in our showroom to ensure it’s exactly what you are looking to purchase. Should the item not fit your system when it goes home, we can offer to EXCHANGE the item within two weeks of purchase. If there isn’t something currently available that fits your needs, we will return your purchase price for Store Credit ONLY. There is no expiry date with store credit. We do not offer refunds unless an item cannot be repaired, or is deemed too expensive to repair. Then (and only then) we will offer you your money back.
  7. We no longer ship large speakers, but will continue to ship bookshelf speakers.
  8. NEW!!  Consignments are an option for our customers to sell their equipment.  We charge a 30% commission which is deducted from the final price.  If an item is not in clean, ready for the floor to sale condition, we have the right to deduct a minimum $25.00 cleaning fee and this is deducted from the consignment price once the item sells.  This is NOT charged if the items are brought to us in clean condition.  ( *hint, hint*  Bring in your items super clean!! )   If an item requires repair this fee is not charged, but the repair bill will need to be paid before we put the item up for sale on our sales floor!
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FATHER’S DAY WEEKEND SPECIALS

FOR THIS WEEKEND AND THIS WEEKEND ONLY, we have these items, listed below, on SALE at 25% off the posted price.

AS WELL we have a table full of turntables – all priced at $200 plus tax – includes 30-day warranty as well.  Once they are gone, they are gone!  All tested and working.

Check out the links to the items on sale

Bryston 3B Power Amplifier

Rotel RB-960BX Power Amplifier

Sony TA-N7050 Power Amplifier

Adcom GFP-555 Preamplifier

Marantz Model 7T Preamplifier

Pioneer SX-6 Receiver

Sansui Model 2000 Receiver

Realistic STA-2270 Receiver

Monarchy DIP 48/96 Upsampler

Yamaha K-720 Cassette Recorder

Akai AT-2450 Tuner

and then make your way in to the store to take advantage of this weekend sales items.  As well on Sunday is our annual garage sale – you don’t want to miss that.  Many vendors, besides us, will be here to sell their items as well.  Rain or shine, we’ll be here!  Open at 9:00am

NO EARLY BIRDS!

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VICTORIA DAY LONG WEEKEND

INNOVATIVE RECORDS will be open on Saturday, May 21st for all your listening needs, wants and desires!

INNOVATIVE AUDIO will be closed for the Victoria Day long weekend though – no repairs, turntable setups or sales – this part of the store will be closed:  Closed from Saturday, May 21 and reopen for business again on Tuesday May 24th.

Hopefully you find something “musical” to listen to this weekend going through the various LPs, CDs, cassette tapes, 8-tracks, etc. that Mark has available!

 

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FAMILY DAY Long Weekend Closure

It’s Family Day Long WEEKEND

We’ll be closed for the Family Day long weekend from 5:00pm Friday, February 18th through to 10:00am Tuesday, February 22nd.

We hope you get to spend some great time with your family in person or via Zoom!

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Innovative Audio, LLC is OPEN FOR BUSINESS

Innovative Audio, LLC has opened for business situated in Denison, Iowa. Just like you’ve come to expect from our Canadian division, our U.S. store is expected to be just as successful.

Our contact info is as follows:

Please contact us for an appointment as we do not have drop-ins available just yet.

Because of this growth we are also looking for some people to work for us. Currently we are looking for:

  1. Office manager/receptionist part-time to start. Has to be able to look after all facets of the front office as well as handle customer inquiries, complete paperwork and follow up.
  2. Service technician who can work on vintage audio equipment, mainly turntables, vintage receivers, amplifier and preamps. Experience with speaker repairs is a great asset. Those who only have experience with newer equipment need not apply – we need a technician who can read schematics and is detail oriented and can decipher the problem and repair it efficiently. Good soldering skills are required.

Please send your resume to vintageaudioiowa@gmail.com. No phone calls are being accepted at this time.

We look forward to servicing the Iowa area.

Have older (say late 60’s, 70’s and early ’80’s) working or non-working equipment that you don’t know what to do with? We do! Give us a call or email a list of what you have and we will see how we can help you out. Check out our what do we buy  page for more information.

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CHRISTMAS SALE starting December 9th running to December 23rd

Attention Christmas Shoppers!
 
Starting this Thursday, December 9th until Thursday December 23rd – Innovative Audio is having our annual Christmas sale of cool audio gear and so much more!  20% OFF THE MARKED PRICE EXCLUDING CONSIGNMENT PIECES ON ALL OUR EQUIPMENT available on our sales floor!
Our store is chock full of incredible items such as cassette decks, amplifiers, receivers, tuners, speakers and more!  What better way to celebrate the season then to spin vinyl on an awesome turntable!  Yes, a REAL turntable not the cheap plastic stuff being flogged off in the big box stores.
 
Looking for records to play on your new table?  All records will be 15% off!
 
We even have have Gift Certificates if you can not decide what to get!
Get in the groove this Christmas with Vancouver’s FAVOURITE Vintage Audio headquarters – INNOVATIVE AUDIO!
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JUST HOURS AWAY…..

WE ARE READY FOR YOU!  The day has arrived!

STOP on by Saturday, October 16th from 10:00 am to 4:00 pm to see what all the mystery is about

Just to ensure you get help we are bringing in more staff to help you find all the bargains you’re sure to find ON THE SECOND FLOOR – open tomorrow ONLY!

We hope you have fun checking everything out, but you’ll have to come in to browse and buy.  FINAL SALE – NO WARRANTY!  It’s expected to be busy so bring your patience too!


ARE YOU GETTING EXCITED YET?

We are just about ready for a new chapter here at IAVS!  Bring cash cause you know cash is king!

We look forward to seeing you on Saturday, October 16th.  Don’t forget your masks – we’ll supply the sanitizer

 


INNOVATIVE AUDIO is creating a new shopping experience!

It was well known that our top floor used to be dedicated to film and movie props as well as our former sales floor prior to Covid, but we have since sold off that inventory and had to figure out what to do with all that space!

Stay tuned for more info – we think you’re going to love it!

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Store Vacation – Closed from Aug.28 to Sept.7

WE ARE CLOSED FOR COMPANY VACATION

We are closing the store for a short vacation.  Last day open is Friday, August 27 5:00pm and reopen again on Tuesday, September 7th at 10:00am.  We will not be returning emails or phone calls during this time.  Please ensure if we asked you to pickup your repaired equipment you make arrangements to do that before we close.  They will be available, of course, upon our return.

All of our staff are looking forward to recharging their batteries and getting ready for the fall and winter and all that it brings music wise.  Just like in prior years no doubt wait times for estimates and repairs will get longer as the weather changes and we turn to indoor activities.  We suggest you don’t bring your equipment in at the last minute – it will be a very quiet winter for you otherwise!

Store closed:  Saturday, August 28

Reopen:  Tuesday, September 7th

See you soon!

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CANADA DAY HOURS

HAPPY CANADA DAY!

The store will be closed to celebrate Canada Day on Thursday, July 1st

The show room and repair pickup/dropoff will also be closed on Friday and Saturday – July 2nd and 3rd.

BUT GOOD NEWS – the RECORD ROOM will be open on Friday and Saturday – regular store hours.  Mark will be bringing in more and more good LPs for you to enjoy your summer days with, so come on by and check out his great selection.

We will be fully open again on Tuesday, July 6th – 10 am

 

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